Accelerate your growth. Fast track your success. Enhance your capabilities with our available add-ons.

From the time an initial call comes in, to the time it’s billed out, Davisware’s ancillary solutions provide you with the coverage you need to know where your teams and assets are out in the field; all day, every day.

mobile app

Mobile App for Technicians

RemoteField Service

Improve communication, boost productivity, and provide better service simply from giving your techs the information they need out in the field.

Technicians these days need real-time access to vital customer and job information. Davisware’s RemoteField Service Mobile App provides techs with the tools they need in order to do their best work right in the palm of their hand.

With Davisware’s RemoteField Service App you will be able to:

  • Reduce operating costs and shorten your billing cycles from going paperless
  • Streamline processes and create efficiency from automating scheduling, dispatching, and service order management workflows
  • Improve dispatching visibility and speed with real-time job status, and by pushing job assignments directly to a tech’s smartphone or mobile device
  • Access, view and update pertinent customer, job and equipment history records, with or without internet access
  • Quickly update materials, parts, labor and other charges on a work order on the fly
  • Deliver better, more accurate, more reliable, and more personalized customer service
  • Give technicians step-by-step guidance with custom forms that will make every single one of your techs, your best tech

Payment & Credit Card Processing

OnePay Credit Card Processing Solution

Manage the full payment lifecycle within your Davisware solution faster, easier and more secure than ever before! Our fully integrated payment processing platform allows you to accept any and all major credit or debit card (Visa, Mastercard, American Express, Discover) right on the job.

In fact, swiping cards in the field is convenient and reduces the risk of late payments. Save time, reduce liability, and increase your bottom line by utilizing our integrated payments gateway, OnePay.

With Davisware’s OnePay payments platform, you will be able to:

  • Auto-bill customers that are on planned maintenance agreements
  • Store cards securely for use on recurring transactions
  • Reduce errors and fraud by eliminating double entries
  • Have full control over a variety of transaction options: preauthorizations, sales, refunds, adjustments, and voids
  • Utilize our card updater service to ensure that expiring cards are updated automatically
  • Have peace of mind knowing that you’re always in PCI compliance and protected
one pay screen shot
rfv screenshot

Real-time GPS & Fleet Tracking

RemoteField View GPS Tracking Software

Reduce costs, boost efficiency, limit liability, and enhance your visibility into what is really going on out in the field. Start dispatching more efficiently by tracking and monitoring your trucks out in the field, in real-time now with Davisware’s RemoteField View software.

With Davisware’s RemoteField View Software you will be able to:

  • Take advantage a seamlessly integrated solutions without any 3rd party applications or providers
  • Cut down on job response times, and provide more reliable ETA’s
  • Lower your monthly premium and improve your gas mileage with active driver reports and efficient routing tools
  • Receive real-time alerts when a device cannot be located or has been disabled
  • View all tech locations, or specified groups, and request last known location on-demand
  • Make it easy to manage your mobile workforce from anywhere with less hassle, and far less miscommunication
  • Analyze your fleet’s performance over time to uncover hidden costs

Streamline. Manage. Scale.

Find out how Davisware’s software solutions combined with available add-ons can make your field service business more profitable and efficient