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Get the Coverage You Need—All Day, Every Day

Accelerate growth, fast-track success, and enhance your capabilities with powerful add-on solutions. From the time an initial call comes in to the time it’s billed out, we can provide you with the coverage you need to know where your teams and assets are in the field.

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ON-THE-GO ACCESS

RemoteField Service Mobile App

Improve communication, boost productivity, and provide better service by giving your techs real-time access to customer and job information. Davisware’s RemoteField Service mobile app provides techs with the tools they need in the palm of their hand in order to do their best work every time.

With Davisware’s RemoteField Service app you can:

  • Reduce operating costs and shorten your billing cycle by going paperless
  • Streamline processes and boost efficiency from automating scheduling, dispatching, and service order management workflows
  • Improve dispatching visibility and speed with real-time job status and by pushing job assignments directly to a tech’s mobile device
  • Access, view, and update pertinent customer, job, and equipment history records—with or without internet access
  • Quickly update work order charges for materials, parts, labor, and more
  • Deliver more accurate, reliable, and personalized customer service
  • Give technicians step-by-step guidance by leveraging custom forms that can make every one of your techs your best tech

STREAMLINE PAYMENTS 

OnePay Credit Card Processing

Not only is swiping cards in the field convenient, but it also reduces the risk of late or missing payments. Save time, reduce liability, and boost your bottom line by managing the full payment lifecycle securely with our integrated payments gateway, OnePay.

With Davisware’s OnePay payments platform, you can:

  • Auto-bill customers who are on planned maintenance agreements
  • Accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, and more 
  • Store cards securely for recurring transactions
  • Reduce error and fraud by eliminating double entries
  • Control a variety of transaction options, including preauthorizations, sales, refunds, adjustments, and voids
  • Ensure that expiring cards are updated automatically
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REAL-TIME VISIBILITY

RemoteField View GPS Tracking

Reduce costs, boost efficiency, limit risk, and enhance your visibility into what’s really going on out in the field. Dispatch more efficiently by tracking and monitoring your trucks in real time with Davisware’s RemoteField View software.

With Davisware’s RemoteField View software you can:

  • Take advantage of seamlessly integrated solutions without any third-party applications or providers
  • Cut down on job response times and provide more accurate ETAs
  • Lower your monthly insurance premium and improve your gas mileage with active driver reports and tools that ensure the most efficient routes
  • Receive real-time alerts when a device cannot be located or has been disabled
  • View the location of all techs or a specified group or request the last known location 
  • Manage your mobile workforce from anywhere with less hassle and fewer inefficient back-and-forth communications 
  • Analyze your fleet’s performance over time to uncover hidden costs

Build a more profitable, efficient, and successful field service business—with Davisware’s all-in-one management solutions for field service businesses.

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