GlobalEdge is the industry’s #1 and only ERP software for Commercial Food Equipment Service, HVAC, Petroleum Service, and other field service businesses.
With one centralized system for customer management, service agreement tracking, scheduling, billing, purchasing, accounting, and more, you will be better equipped to manage and serve your customers.
Davisware’s all-in-one GlobalEdge software boosted our cash flow by 78%.
Configurable and flexible boards allow dispatchers and various departments to control the information displayed about a job, types of jobs, or the jobs that are schedule for the day, week, or month. Easily schedule recurring service work from a single work order, and dispatch calls from one centralized location to every division of your business in real-time directly to your techs out in the field.
Knowing every expense and where budget is being overlooked or exceeded is crucial if you’re looking to grow your business, or boost revenue. Within our GlobalEdge system you can have multiple departments or divisions on a job. Financial statements pinpoint where you are over or under billing on jobs, and easily track and calculate retainage.
Preparedness is essential for providing exceptional customer service. For your techs to do their best work, they need access to resources and tools in the field. With our easy to use mobile app, your field technicians will be able to receive jobs, access and update customer and equipment history, create purchase orders, generate professional looking estimates, and reduce manual work for office personal.
Intuitive processes take the pressure off dispatching to allocate out the parts being requested. Automatically generate purchase orders from calls as soon as they come in. Even if tied to a single work order, you can create one or multiple purchase orders for fulfillment regardless of where the parts are going.
Set your own deadlines, work according to your schedule, and bring HR and payroll processes back in-house. Reduce costs, speed up the payroll cycle, and access any employee information in real-time.
Built-in accounting allows for much more robust and granular reporting capabilities on the health of your business. Without having to push data into a 3rd party application, you’ll be able to save time and reduce error from having to piece together financial reports and be able to leverage the data at your fingertips. Automated billing allows you to collect payment faster and reduces the risk of not adhering to compliancy best practices.
Ready to join the thousands of contractors who use GlobalEdge and take back control of your business?