DU Academic Calendar

COVID-19 Response

COVID-19: Working Through a Pandemic

In response to the rapidly changing economic conditions, we wanted to reach out to our valued customers and the broader industries we serve to discuss: “What’s next?”  Many of you are (rightly) worried about keeping your employees safe, successfully navigating your business through the remainder of 2020, and planning for success on the other side of this crisis. 

We would like to invite you to a short webcast, hosted by Davisware’s CEO, Jennifer Davis, where we will discuss the current situation, its impact on our industry and share some best practice on how to:

  • Protect your employees and customers
  • Assess the potential impact and protect your business in the near term
  • Consider options to better position your business for the future

Part of our mission at Davisware is to facilitate thought-leadership across our customers, partners and broader industry, and we hope that you will join us and gain additional insights on how we can navigate the current challenges together. 


Traversing COVID-19: The CARES Act

In this webinar, Davisware CEO Jennifer Davis and our panelists will guide you through the relevant programs that make up the CARES Act for small businesses, including an overview of the Economic Injury Disaster Loans (EIDL), Payroll Tax Deferral and Tax Retention Credits, and most applicable, the Paycheck Protection Program (PPP).

Within the Paycheck Protection Program (PPP), we will help you better understand the details and terms, who can qualify, loan amounts, what you can use the funds for, and other PPP considerations. In addition to our comprehensive overview of the CARES Act, we will walk you through the documents and data needed to apply.


GlobalEdge RFS v18 Highlights

Highlights pertaining to the new Global Edge Remote Field Service features

GlobalEdge Service Agreements 101

The Global Edge training video will demonstrate how to apply service agreements 101 training.

GlobalEdge Version 17.4 Job Changes Highlights

This webinar was created to provide you the most up to date information on GE Version 17.4 Job Changes Highlights


Vision 3.1.1 SetUp of Tax Authority & Sales Tax

This module is to ensure proper reporting of your sales taxes to local and state authorities.

Vision 3.2.1 Setup of Employee Roles

This webinar is designed to teach you how to setup the employee roles guide.

Vision 3.2.2 SetUp of Employee Skills

This webinar is designed to teach you the setup of Employee Skills.

Vision 3.2.3 SetUp of Employee Statuses

This webinar is designed to teach you the setup of Employee Statuses.

Vision 3.2.4 Setup of Pay Types

This webinar is designed to teach you the setup of Pay Types.

Vision 3.2.5 Setup of Employees

This webinar is designed to teach you the setup of Employees.

Vision 3.2.6 Setup of Employee Groups

This webinar is designed to teach you the setup of Employee Groups

Vision 3.6.3 Setup of Call Types

This webinar is designed to teach you the setup of Call Types.


Wintac – Dispatching 101

A comprehensive walkthrough of dispatching within Wintac. After this session, you will be able to take a job from start to finish.

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DU Training Locations


Davisware Headquarters
514 Market Loop, Suite 111
West Dundee, IL 60118


Davisware Boston Campus
15 Commonwealth Avenue, Suite 201
Woburn, MA 01801


Staybridge Suites
9340 W. Cabela Drive
Glendale, AZ 85305